World class customer operations consultants

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Our Mission

The Squadforce team helps customer service companies reach their full potential, while maintaining high quality delivery. Our main goal is to make your center exceptional by supplying a comprehensive bank of services and technology solutions, fully customized according to your needs and specific industry. We thrive on knowing that a business partner we helped Is continuing to excel, and always follow up after a project making sure you are getting the most out of our services.
Our process
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01

Understanding the Situation

We begin with an organizational audit to assess the situation, allowing us to customize the appropriate plan of action suited for you.
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02

Planning

When all areas of difficulty have been identified, we will provide a set of recommendations and consult on how to implement these measures to lead you to success.
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03

Delivery

Once the plan is agreed upon, we will guide you towards flawless deployment to make sure you are on the intended path.